/*
 * Kendo Center
 * Version: 1.0.2
 * Author: DeskHub
 * Compact turquoise support center. No pricing elements.
 */

:root {
  --ink: #17242c;
  --ink-soft: #354751;
  --bg: #f4f4f3;
  --surface: #fff;
  --primary: #079caf;
  --primary-dk: #057d8d;
  --primary-lt: #e2f7f9;
  --accent: #162b3a;
  --accent-lt: #e8edf0;
  --danger: #d34150;
  --danger-lt: #fcebed;
  --success: #42ae62;
  --success-lt: #e8f7ed;
  --border: #d9e0e2;
  --border-soft: #edf0f1;
  --muted: #68777e;
  --muted-lt: #9aa5aa;
  --font-body: Arial, Helvetica, sans-serif;
  --font-display: var(--font-body);
  --radius: 2px;
  --radius-lg: 4px;
  --shadow-sm: 0 2px 7px rgba(16, 45, 56, .08);
  --shadow: 0 8px 22px rgba(16, 45, 56, .11);
  --shadow-lg: 0 18px 45px rgba(16, 45, 56, .15);
}

/* Login: geometrisches Kendo-Center */
/* Anmeldung der Mitarbeiter: Kopf- und Fußzeile wie die Kopfzeile des Kundenportals, Hintergrund wie der Anmeldebereich */
body.staff-login-page {
  --staff-login-bg: #f0f5f5;
  --staff-login-chrome: #0c2130;
  --staff-login-line: 3px solid var(--primary);
  --staff-login-chrome-ink: #ffffff;
  --staff-login-chrome-muted: #e6f0f4;
  --staff-login-chrome-faint: #a9bcc4;
}
body.staff-login-page .staff-login-back:hover { color: #52e5ea; }
body.staff-login-page .staff-login-brand-name { letter-spacing: .02em; }
body.staff-login-page .staff-login-title { color: var(--ink); }
body.staff-login-page .staff-login-footer { border-top-width: 1px; border-top-color: rgba(255,255,255,.12); }
body.login-page .login-screen { background: #f0f5f5; }
body.login-page .login-screen .login-card { border: 0; border-top: 6px solid var(--primary); border-radius: 3px; box-shadow: 0 24px 60px rgba(22,43,58,.18), 0 4px 16px rgba(22,43,58,.08); }
body.login-page .login-screen .login-submit { border-radius: 2px; text-transform: uppercase; letter-spacing: .05em; }
body.login-page .login-screen .login-links { border-color: #d8e2e3; }

/* Ticket erstellen: geometrisches Center-Layout */
body .page-content .ticket-create-header {
  position: relative;
  padding: 27px 30px;
  overflow: hidden;
  border: 0;
  background: #162b3a;
}
body .page-content .ticket-create-header::after { content: ""; position: absolute; top: 0; right: 0; border-top: 62px solid var(--primary); border-left: 62px solid transparent; }
body .page-content .ticket-create-header h1 { color: #fff; }
body .page-content .ticket-create-header p.muted { color: #c9d5da; }
body .page-content .ticket-create-card { border: 0; border-top: 6px solid var(--primary); box-shadow: 8px 8px 0 rgba(22,43,58,.13); }
body .ticket-form-section { padding: 22px 24px; border: 0; border-left: 3px solid var(--primary); background: #f5f8f8; }
body .ticket-section-number { border-radius: 2px; background: var(--accent); }
body .ticket-submit { border-radius: 2px; text-transform: uppercase; letter-spacing: .05em; }

html,
body {
  color: var(--ink);
  background: #f4f4f3;
  font-size: 16px;
}

.site-header {
  border: 0;
  background: #0c2130;
}

.site-header .topbar-thin {
  min-height: 40px;
  padding: 9px max(20px, calc((100vw - 1180px) / 2));
  color: #d5e2e8;
  background: #0c2130;
  font-size: .82rem;
}

.site-header .topbar-thin .welcome {
  color: #fff;
}

.site-header .topbar-thin nav {
  gap: 22px;
}

.site-header .topbar-thin nav a {
  color: #e6f0f4;
}

.site-header .topbar-thin nav a:hover,
.site-header .topbar-thin nav a.active {
  color: #52e5ea;
  text-decoration: none;
}

.site-header .logo-row {
  justify-content: center;
  min-height: 94px;
  padding: 16px 20px 10px;
  color: #fff;
  background:
    radial-gradient(circle at 16% 25%, rgba(65, 219, 222, .32), transparent 14rem),
    linear-gradient(130deg, #155d7d, #0e91a3);
}

.site-header .logo-row img {
  max-width: 270px;
  max-height: 66px;
  filter: drop-shadow(0 2px 5px rgba(0, 0, 0, .25));
}

.site-header .logo-row .text-brand,
.site-header .logo-row > span {
  color: #fff !important;
}

body .hero-search,
body .hero-search.has-image {
  min-height: 360px;
  display: grid;
  place-items: center;
  padding: 54px 22px 68px;
  background-color: #118fa1 !important;
  background-position: center !important;
  background-size: cover !important;
}

body .hero-search:not(.has-image) {
  background:
    radial-gradient(circle at 15% 20%, rgba(65, 224, 221, .44), transparent 18rem),
    radial-gradient(circle at 86% 72%, rgba(14, 86, 133, .38), transparent 23rem),
    linear-gradient(135deg, #176c8d, #17a7aa 55%, #087a99) !important;
}

.hero-search::before {
  background: linear-gradient(180deg, rgba(8, 49, 70, .13), rgba(5, 55, 69, .38));
}

.hero-search.has-image::after {
  background: linear-gradient(180deg, rgba(8, 49, 70, .25), rgba(5, 55, 69, .55));
}

.hero-search .hero-inner {
  width: min(850px, 100%);
  max-width: none;
}

.hero-search .eyebrow {
  color: #c6f8f8;
  font-size: .67rem;
}

.hero-search h1 {
  color: #fff;
  font-size: clamp(2.35rem, 4vw, 3.15rem);
  text-shadow: 0 2px 7px rgba(0, 0, 0, .25);
}

.hero-search .sub {
  max-width: 800px;
  margin: 0 auto 23px;
  color: #ecffff;
  font-size: 1rem;
}

.hero-search .search-form {
  width: min(620px, 100%);
  margin: 0 auto;
  padding: 0;
  border-radius: 2px;
  background: #fff;
  overflow: hidden;
}

.hero-search .search-form input {
  padding: 15px 17px;
  font-size: 1rem;
  color: #26363f;
}

.hero-search .search-form button {
  border-radius: 0;
  padding: 14px 25px;
  font-size: 1rem;
  background: #102a3b;
}

.hero-search .search-form button:hover {
  background: #071b28;
}

.hero-search .quick-links {
  color: #d7f3f4;
}

.hero-search .quick-links a {
  color: #fff;
}

.page-content {
  max-width: 1180px;
  padding: 42px 24px 58px;
}

.cta-grid {
  gap: 55px;
  margin: 0 0 42px;
}

.cta-card {
  border: 0;
  border-radius: 0;
  min-height: 190px;
  padding: 34px 30px;
  background: transparent;
  box-shadow: none;
  text-align: center;
}

.cta-card:hover {
  transform: none;
  box-shadow: none;
}

.cta-card .icon-badge {
  width: 50px;
  height: 50px;
  margin-bottom: 16px;
  border-radius: 2px;
  background: #172b38 !important;
}

.cta-card .icon-badge svg {
  width: 25px;
  height: 25px;
  stroke: #fff !important;
}

.cta-card h3 {
  color: #26343c;
  font-size: 1.15rem;
  text-transform: uppercase;
  letter-spacing: .04em;
}

.cta-card p {
  min-height: 44px;
  color: #738087;
  font-size: .92rem;
}

.btn {
  min-height: 42px;
  padding: 11px 20px;
  font-size: .95rem;
  border-radius: 2px;
  background: #08a0ad;
  box-shadow: none;
}

.btn:hover {
  background: #087f8a;
  box-shadow: none;
  transform: none;
}

.btn.secondary {
  color: #fff;
  border: 0;
  background: #08a0ad;
}

.popular-articles {
  padding: 30px 34px;
  border: 0;
  border-radius: 0;
  background: #eeefed;
  box-shadow: none;
  text-align: center;
}

.popular-articles h3 {
  font-size: 1.35rem;
  font-weight: 500;
}

.popular-articles .article-row {
  text-align: left;
}

.popular-articles .rank {
  color: #079caf;
}

.popular-articles .btn-row {
  justify-content: center;
}

.card {
  border-radius: 0;
}

footer.public-footer {
  padding: 28px 18px;
  color: #a9bac3;
  background: #142938;
}

footer.public-footer a {
  color: #fff;
}

@media (max-width: 800px) {
  .site-header .topbar-thin {
    align-items: stretch;
    padding: 9px 14px;
  }

  body .hero-search,
  body .hero-search.has-image {
    min-height: 330px;
    padding: 46px 17px 55px;
  }

  .cta-grid {
    grid-template-columns: 1fr;
    gap: 4px;
  }
}

/* ============================================================
   Folgeseiten (Ticket, Wissensdatenbank, Anmeldung …)
   ============================================================ */

/* ----------------------------------------- Seitenkopf & Layout */


body:not(:has(.hero-search)):not(:has(.auth-wrap)) .page-content {
  padding-top: 36px;
}

body:has(.auth-wrap) .page-content {
  display: flex;
  flex-direction: column;
  width: 100%;
  max-width: none;
  padding: 0;
}

body:has(.auth-wrap) .auth-wrap {
  flex: 1 0 auto;
  width: 100%;
  min-width: 100%;
  margin: 0;
}

/* Seiten mit fest begrenzter Inhaltsspalte mittig ausrichten. */
.page-content > div[style*="max-width"] {
  margin-left: auto;
  margin-right: auto;
}

.page-content > .topbar,
.page-content > div > .topbar {
  align-items: center;
  margin-bottom: 28px;
  padding-bottom: 22px;
  border-bottom: 1px solid var(--border);
}

.page-content .topbar h1,
.page-content > h1 {
  color: var(--ink);
  font-size: 2.05rem;
  font-weight: 700;
  line-height: 1.15;
  letter-spacing: -.022em;
}

.page-content .topbar p.muted {
  max-width: 62ch;
  color: var(--muted);
  font-size: .95rem;
  line-height: 1.6;
}

/* ------------------------------------------------------ Karten */

.page-content .card {
  padding: 24px 26px;
}

.page-content .card h3 {
  margin-bottom: 16px;
  padding-bottom: 13px;
  border-bottom: 1px solid var(--border-soft);
  color: var(--ink);
  font-size: 1rem;
  font-weight: 700;
}

.page-content .card > p:last-child,
.page-content .card > .btn-row:last-child {
  margin-bottom: 0;
}

/* --------------------------------------------------- Formulare */

.page-content label,
.auth-card label {
  margin: 18px 0 6px;
  color: var(--ink-soft);
  font-size: .84rem;
  font-weight: 600;
}

.page-content textarea {
  min-height: 160px;
  line-height: 1.7;
}

.page-content input:focus,
.page-content select:focus,
.page-content textarea:focus,
.auth-card input:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(7, 156, 175, .18);
}

.page-content input::placeholder,
.page-content textarea::placeholder {
  color: var(--muted-lt);
}

.page-content .field-row {
  gap: 16px;
}

/* ------------------------------------------ Badges & Ticket-Nr. */

.page-content .badge {
  padding: 4px 11px;
  border-radius: 2px;
  font-size: .73rem;
  font-weight: 700;
}

.page-content .ticket-no {
  padding: .25em .6em;
  border-radius: var(--radius);
  background: var(--primary-lt);
  color: var(--primary-dk);
  font-weight: 600;
}

.page-content .note-flag {
  border-radius: var(--radius);
  background: var(--accent-lt);
  color: var(--accent);
}

/* ---------------------------------------------------- Tabellen */

.page-content th {
  padding: 12px 14px;
  border-bottom: 1px solid var(--border);
  background: var(--bg);
  color: var(--muted);
  font-size: .73rem;
  letter-spacing: .07em;
}

.page-content td {
  padding: 14px;
  border-bottom: 1px solid var(--border-soft);
  color: var(--ink-soft);
  font-size: .9rem;
}

.page-content tbody tr:hover td {
  background: var(--primary-lt);
}

.page-content td a {
  color: var(--primary);
  font-weight: 600;
}

/* ----------------------------------------------------- Filter */

.page-content .filters {
  gap: 13px;
  padding: 15px 17px;
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}

.page-content .filters label {
  margin: 0 0 5px;
  color: var(--muted);
  font-size: .73rem;
  text-transform: uppercase;
  letter-spacing: .07em;
}

/* --------------------------------------------- Ticket-Verlauf */

.page-content .thread-msg {
  margin-bottom: 16px;
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
  overflow: hidden;
}

.page-content .thread-msg .meta {
  padding: 12px 20px;
  border-bottom: 1px solid var(--border-soft);
  background: var(--bg);
  color: var(--ink-soft);
  font-size: .85rem;
  font-weight: 600;
}

.page-content .thread-msg.from-staff {
  border-left: 3px solid var(--primary);
}

.page-content .thread-msg.from-staff .meta {
  background: var(--primary-lt);
  color: var(--primary-dk);
}

.page-content .thread-msg.is-note {
  border-left: 3px solid var(--accent);
}

.page-content .thread-msg.is-note .meta {
  background: var(--accent-lt);
  color: var(--accent);
}

.page-content .thread-msg .body {
  padding: 20px;
  color: var(--ink-soft);
  font-size: .95rem;
  line-height: 1.8;
}

.page-content .thread-msg .body a {
  color: var(--primary);
}

/* ------------------------------- Leerzustand, Trenner, Hinweise */

.page-content .empty-state {
  padding: 58px 24px;
  color: var(--muted);
  font-size: .95rem;
}

.page-content .empty-state a {
  color: var(--primary);
  font-weight: 600;
}

.page-content .divider {
  border-top: 1px solid var(--border-soft);
  margin: 24px 0;
}

.page-content .flash {
  padding: 13px 17px;
  border-radius: var(--radius);
  font-size: .89rem;
}

.page-content .steps-list .step-num {
  background: var(--primary-lt);
  color: var(--primary);
}

/* --------------------------------------------- Wissensdatenbank */

.page-content .kb-search {
  max-width: 560px;
  margin: 0 auto 30px;
}

body:has(.hero-search) .page-content > .kb-category-grid,
body:has(.hero-search) .page-content > h3:first-child {
  margin-top: 40px;
}

.page-content .kb-category-head .icon-badge {
  background: var(--primary-lt);
}

.page-content .kb-category-head .icon-badge svg {
  stroke: var(--primary);
}

.page-content .kb-category-head h3,
.page-content .kb-result-card h3 {
  margin: 0;
  padding: 0;
  border: 0;
}

.page-content .kb-article-link {
  padding: 11px 0;
  border-top: 1px solid var(--border-soft);
  color: var(--ink-soft);
  font-size: .92rem;
  transition: color .18s ease, padding .18s ease;
}

.page-content .kb-article-link:hover {
  padding-left: 4px;
  color: var(--primary);
}

.page-content .kb-article-link .arrow {
  color: var(--muted-lt);
}

/* Wissensdatenbank-Artikel */

.page-content > p:first-child a {
  display: inline-block;
  margin-bottom: 16px;
  color: var(--muted);
  font-size: .89rem;
  font-weight: 600;
}

.page-content > p:first-child a:hover {
  color: var(--primary);
  text-decoration: none;
}

.page-content .card > .muted:first-child {
  display: inline-block;
  margin-bottom: 9px;
  color: var(--primary);
  font-size: .75rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .1em;
}

.page-content .card h1 {
  margin-bottom: 18px;
  padding-bottom: 18px;
  border-bottom: 1px solid var(--border-soft);
  font-size: 1.75rem;
  font-weight: 700;
  letter-spacing: -.022em;
}

.page-content .card h1 + div {
  color: var(--ink-soft);
  font-size: 1rem;
  line-height: 1.85;
}

.page-content .card h1 + div > * + * {
  margin-top: 15px;
}

/* ------------------------------- Anmeldung & Ticketabfrage */

.auth-wrap,
.login-bg {
  background-color: #118fa1 !important;
  background-position: center;
  background-size: cover;
}

.auth-wrap:not(.has-image),
.login-bg:not(.has-image) {
  background:
    radial-gradient(circle at 15% 20%, rgba(65, 224, 221, .44), transparent 18rem),
    radial-gradient(circle at 86% 72%, rgba(14, 86, 133, .38), transparent 23rem),
    linear-gradient(135deg, #176c8d, #17a7aa 55%, #087a99) !important;
}

.auth-card {
  padding: 38px 36px 32px;
  border-radius: 4px;
  background: var(--surface);
  box-shadow: 0 20px 50px rgba(16, 45, 56, .3);
}

.auth-card .brand-block-text {
  color: var(--ink);
  font-size: 1.75rem;
}

.auth-card .brand-block-text span {
  color: var(--primary);
}

.auth-card h1 {
  margin-bottom: 7px;
  color: var(--ink);
  font-size: 1.55rem;
  font-weight: 700;
  letter-spacing: -.022em;
}

.auth-card .sub {
  margin-bottom: 26px;
  color: var(--muted);
  font-size: .92rem;
  line-height: 1.6;
}

.auth-card a {
  color: var(--primary);
  font-weight: 600;
}

.auth-card .staff-link {
  color: var(--muted);
  font-weight: 500;
}

.auth-card input[type=text],
.auth-card input[type=email],
.auth-card input[type=password] {
  border-color: var(--border);
  background: var(--surface);
  color: var(--ink);
}

/* Login mit Split-Layout */

.login-brand-title {
  color: #fff;
  letter-spacing: -.022em;
}

.login-feature {
  border-radius: var(--radius-lg);
}

.login-right {
  background: var(--surface) !important;
}

/* ------------------------------------------------ Mobil */

@media (max-width: 800px) {
  body:not(:has(.hero-search)):not(:has(.auth-wrap)) .page-content {
    padding-top: 28px;
  }

  .page-content > .topbar,
  .page-content > div > .topbar {
    flex-direction: column;
    align-items: flex-start;
    gap: 13px;
  }

  .page-content .field-row {
    flex-direction: column;
    gap: 0;
  }

  .auth-card {
    padding: 32px 24px 28px;
  }
}